Privacy Policy

1. Introduction

At Pizzaiolo ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, place orders, or otherwise interact with our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account or profile
• Place an order for delivery or pickup
• Sign up for our newsletter or promotional communications
• Participate in surveys, contests, or promotions
• Contact our customer service team
• Apply for employment

This information may include:

• Contact information (name, email address, phone number, delivery address)
• Payment information (credit card details, billing address)
• Order history and preferences
• Account login credentials
• Employment information (for job applicants)
• Any other information you choose to provide

2.2 Automatically Collected Information

When you use our website or mobile application, we may automatically collect certain information about your device and usage patterns, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on site, links clicked)
• Location data (with your consent)
• Cookies and similar tracking technologies (see our Cookie Policy section)

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process and fulfill your orders
• Create and manage your account
• Provide customer support and respond to inquiries
• Send transactional messages related to your orders
• Personalize your experience and provide tailored content
• Improve our website, products, and services
• Send marketing communications (with your consent)
• Conduct research and analytics
• Prevent fraud and enhance security
• Comply with legal obligations

4. Sharing Your Information

We may share your personal information with:

• Service Providers: Third parties that help us operate our business and deliver services (payment processors, delivery partners, IT services, etc.)
• Affiliated Companies: Our subsidiaries and affiliates, if applicable
• Business Partners: Companies we collaborate with to offer joint promotions or services
• Legal Authorities: When required by law, court order, or governmental regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their marketing purposes.

5. Cookie Policy

5.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us recognize your device and remember certain information about your visit.

5.2 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly
• Preference Cookies: Allow us to remember your preferences and settings
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements

5.3 Cookie Management

You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings. Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your information
• The right to data portability
• The right to withdraw consent (where processing is based on consent)

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

6.1 Marketing Communications

You can opt out of receiving marketing communications from us by:

• Clicking the "unsubscribe" link in our emails
• Adjusting your communication preferences in your account settings
• Contacting our customer service team

Note that even if you opt out of marketing communications, we may still contact you with transactional messages related to your orders or account.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our services are not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from your country's laws. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: